Orders & Payment
Pick a design, choose your size and color, and add it to your cart. You can check out as a guest, or sign in to an account to see your order history.
Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay and Shop Pay. Shop Pay can also split eligible orders into installments. You pay securely at checkout.
Prices are in US dollars. Shoppers in Canada see prices and pay in Canadian dollars.
Every hoodie and tee page has a Size guide button with the garment measurements. Our hoodies have a regular fit and run true to size. Each piece is printed just for you, so we can't exchange it for a different size. Please check the chart before you order.
Orders go into production quickly. Email shopetherealt@gmail.com as soon as possible and we'll do our best, but once an order is in production we may not be able to cancel or change it.
Email shopetherealt@gmail.com or use the form at the bottom of this page. We handle all support by email.
Shipping & Returns
We ship to the United States and Canada. Shipping to Mexico is coming soon.
Every item is printed on demand, which usually takes 2–7 business days before it ships. From order to delivery, it usually takes:
- United States: about 4–12 business days
- Canada: about 12–35 days, depending on the product, destination and customs
These are estimates, not guarantees. Embroidered items and holidays can take longer. See our Shipping Policy for details.
Shipping is calculated at checkout based on what's in your cart and where it's going. You'll see the available options and prices before you pay.
Yes. When your order ships, we email you tracking information. Different products can be made by different print providers, so an order with several items may arrive in separate packages, each with its own tracking.
Orders shipped to Canada may be charged import duties, taxes or brokerage fees by customs or the carrier. These aren't included in our prices or shipping rates and are paid by the customer. Packages refused because of unpaid duties can't be refunded.
Because every piece is made just for you, we can't accept returns or exchanges for change of mind, wrong size ordered or color preference. If something arrives defective, damaged or not what you ordered, we'll make it right. See our Refund & Returns Policy.
Email shopetherealt@gmail.com within 14 days of delivery with your order number, a short description and clear photos of the problem. Once approved, we'll send a free replacement or refund you, whichever you prefer. Please don't send anything back unless we ask.
If tracking hasn't updated in a long time or your order is well past its delivery estimate, email shopetherealt@gmail.com. We'll investigate with our fulfillment partner and the carrier, and if the package is confirmed lost, we'll resend it or refund you. If tracking says delivered, please check with neighbors and your local carrier first.
Machine wash cold and tumble dry on low. Don't bleach or dry clean, and don't iron over the print.